Rewards
FAQ
How do I sign up for the ALLIES Rewards Club?
Create an account here or log into your existing account on our website.
How do I check my Priority Points balance and my Tier Status?
Your Points balance and your Tier Status is displayed in the Rewards page after logging into your account.
How can I earn Priority Points?
You can earn points through various actions:
Purchases: 5 points for every €1 spent
Auto-replenishment orders: 10 points for every €1 spent
Create an account: 500 points
Birthday gift: Up to 2,000 points
Social media follows: 50 points each (Instagram, TikTok)
Verified purchase review: 500 points per product review
SMS subscription: 300 points
Every third order (min €100 spend): 1,500 points
Referrals: Earn 2,000 points when your referral spends €110+ (additional points based on your tier).
*Please note Terms & Conditions apply
Purchases: 5 points for every €1 spent
Auto-replenishment orders: 10 points for every €1 spent
Create an account: 500 points
Birthday gift: Up to 2,000 points
Social media follows: 50 points each (Instagram, TikTok)
Verified purchase review: 500 points per product review
SMS subscription: 300 points
Every third order (min €100 spend): 1,500 points
Referrals: Earn 2,000 points when your referral spends €110+ (additional points based on your tier).
*Please note Terms & Conditions apply
How do I redeem my Loyalty Points?
Visit the Rewards page after logging into your account.
Choose from:
Monetary Rewards: Click on Redeem, choose the amount of points you wish to redeem and receive a code to use at checkout. Codes are stored in your Rewards History for future use.
Product Redemption: Redeem your points for full-sized items. Ensure you have at least one paid product in your cart.
Checkout Coupons: Apply available points-based discounts during purchase. Unused points from uncompleted checkouts are not deducted.
Note: Loyalty codes cannot be combined with other promotions, and redeemed items are non-refundable.
Choose from:
Monetary Rewards: Click on Redeem, choose the amount of points you wish to redeem and receive a code to use at checkout. Codes are stored in your Rewards History for future use.
Product Redemption: Redeem your points for full-sized items. Ensure you have at least one paid product in your cart.
Checkout Coupons: Apply available points-based discounts during purchase. Unused points from uncompleted checkouts are not deducted.
Note: Loyalty codes cannot be combined with other promotions, and redeemed items are non-refundable.
Do my points expire?
Points expire after 12 months of inactivity. To keep your account active, complete any activity like making a purchase, earning points, or redeeming rewards.
What happens to my points if I make a return?
If you return an item, the points earned from that purchase will be deducted from your account.
What are Tier Levels?
Tier Levels reward loyal customers based on total spending in a rolling calendar year:
To reach Silver, create an account or spend up to €249/year
To reach Gold you need to spend between €250 -€799 /year
To reach Platinum you need to spend between €800 -€1999/year
To reach Black you need to spend at least €2000+/year
Each tier unlocks exclusive perks and benefits.
What benefits do Tier Levels offer?
Silver: €15 coupon, 1,000 birthday points, exclusive discounts.
Gold: €20 coupon, 1,250 birthday points, 20% unlocking coupon.
Platinum: €25 coupon, 1,500 birthday points, 30% unlocking coupon, early product access, and a full-sized gift.
Black: €30 coupon, 2,000 birthday points, 40% unlocking coupon, early product access, full-sized gift, and a 1-on-1 chat with our founder.
Gold: €20 coupon, 1,250 birthday points, 20% unlocking coupon.
Platinum: €25 coupon, 1,500 birthday points, 30% unlocking coupon, early product access, and a full-sized gift.
Black: €30 coupon, 2,000 birthday points, 40% unlocking coupon, early product access, full-sized gift, and a 1-on-1 chat with our founder.
How do I unlock new Tier Levels?
Spend the required amount in a rolling calendar year to upgrade to the next tier. If the spending threshold isn’t met after 12 months, you’ll move to a lower tier.
What is the minimum spend for code redemption?
To use a €10 discount voucher your cart value must reach a minimum spend of €90
To use a €15 discount voucher your cart value must reach a minimum spend of €95
To use a €20 discount voucher your cart value must reach a minimum spend of €100
To use a €30 discount voucher your cart value must reach a minimum spend of €120
To use a €40 discount voucher your cart value must reach a minimum spend of €135
Can I reverse a redeemed code?
Once a code is redeemed, points cannot be returned to your account.